Which type of controls would likely include confidentiality training for employees?

Administrative controls refer to the policies, procedures, and training that organizations put in place to manage and mitigate risks. These controls focus on the human element within an organization, emphasizing the importance of educating employees about security practices, including confidentiality.

Confidentiality training is essential for ensuring that employees understand the importance of protecting sensitive information and the protocols that need to be followed to maintain this confidentiality. This type of training helps create a culture of awareness around data privacy and security, which is a fundamental aspect of administrative controls.

While technical controls involve software or hardware solutions to protect data, and procedural controls are focused on specific procedures or guidelines for handling data securely, it is administrative controls that encompass training and awareness programs aimed at employees. Financial controls are typically related to the management of financial resources and would not directly involve confidentiality training. Thus, administrative controls are the most appropriate category that includes confidentiality training for employees.